[a] Character PW not working (forum)

[Cristiana]

Bum bump

[Mooncalf]

Well, I finally had the time to reinstate her and I got her on the game board but for some reason she can't/won't come on the forums. It's telling me the password I just changed my character to have isn't right. LOL

"Lorette" doesn't exist on the forum, weirdly. There's not even a record of a character ever having existed on forum by that name.

When you said you "reinstated" her, what do you mean? You re-created the character who was deleted due to inactivity?

Did she have any posts on the forum? If I can work out what her user ID was on the forum I can probably just set her name right, if that's the issue.

[Alexandrea]

Lorette (DELETED 1536)
http://www.mooncalfstudios.com/pathofth ... it=Lorette

on grid she is in vacation mode but not deleted

http://www.mooncalfstudios.com/pathofth ... le=Lorette

[Cristiana]

Picture 1

Picture 2

i logged right back into the old character. Since I had periodically logged it on the grid it still had me registered, and it was linked to my email so it gave me no problems with logging in. All the information was the same until I went to log in on the grid, there I had no access to it. But I have two pictures of me roaming around with that character and it is still in the family that it was before.

I made sure the date was on the pictures so you could see I logged in today.

If I have to restart her is there a way to wipe the name completely away so I can have the same name?

[Mooncalf]

So it looks like somehow the forum account has been removed entirely, not just renamed to "deleted". That could have been due to an issue we had ages ago that I'm forgetting about.

You shouldn't have to delete her. I could simply create a new forum account for her with that name. Or, I guess you could delete her in game and remake her with the same name, if you want to. Let me know.

[Alexandrea]

bumps [pm sent to op]

[Caligrace]

Is this still an issue, and if so, are you opting to delete her or do you want me to re-make her forum account for you?