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[b] Unable to log into grid from phone

Posted: 06 May 2020, 12:44
by Cristiana
I am not sure what is going on or why. But I deleted the cookies for my phone and now I cannot get it to log in from the phone. It keeps telling me the password or username is wrong but I can log into the forum (obv). It's the same password for both. I tried other characters but that didn't work either. When I zoomed in it looks like the writing is broken up, I can't take a picture of it so I dunno. Any advice? I have tried different screens to sign in but it's not working.

Re: Unable to log into grid from phone

Posted: 06 May 2020, 23:39
by Alexandrea
I can't think of any advice atm but are you able to try logging into the grid from a different device like a laptop and look for any code on the page?

Marking as an A, just in case you can't and you are unable to play at all.

Re: Unable to log into grid from phone [A]

Posted: 11 May 2020, 01:53
by Caligrace
Is this still an issue?

I've had it happen to me when I played on Blood, and David had to manually change both passwords to get me into the game and forum, in case it is still an issue. :)

Re: [A] Unable to log into grid from phone

Posted: 21 May 2020, 13:05
by Mooncalf
If it's still an issue, could you explain what you mean by the writing being broken up? I feel like that's a clue.

Re: [A] Unable to log into grid from phone

Posted: 21 Jun 2020, 18:40
by Alexandrea
bumps [& pm sent to op]

Re: Unable to log into grid from phone [a ?]

Posted: 06 Aug 2020, 17:18
by Caligrace
Any word on this?

Re: [b] Unable to log into grid from phone

Posted: 24 Sep 2020, 02:24
by Cristiana
Sorry I couldn't log on. I had problems getting on for reals! No it's still doing it. It's the discord that is doing it. The discord is writing that is over the spot where you would log in via phone. Only it's.practically invisible/broken up. It has nothing to do with the forum itself... The discord button ... If it can be moved or taken off completely would fix it.