Character stuck and can't be moved [A]

[Mick]

Update: I didn't notice this section to start, so I deleted my thread and moved it to here. Also, I had an ally summon my character out of the saloon into Corvidae Flats, and she was still trapped there. This has not and is not happening to the other characters I have, just this one. My ally then summoned me outside, and I was able to move around. I entered the Mausoleum and can freely leave the Mausoleum, but I suspect entering a building will result in my character being unable to leave.

I've just come back from a hiatus, and my character Mick was resting in Grey's Saloon before I left and I'm trying to move her out of it and I can't. When I click to exit, she's teleported to an adjacent square by the exit, but still inside the building. I need help getting her out of it. I've had this issue before (at a different building) but since it happened shortly after I moved to a city with slower internet, I thought the issue was on my end. I asked my partner to log into her from a different computer and she was able to move her out for me. This time, I'm reporting it and am needing assistance!

I've tried logging out and logging back in, and I've tried deleting my cookies and all other data, but nothing has worked.

Thanks so much!

[Alexandrea]

Update: I didn't notice this section to start, so I deleted my thread and moved it to here. Also, I had an ally summon my character out of the saloon into Corvidae Flats, and she was still trapped there. This has not and is not happening to the other characters I have, just this one. My ally then summoned me outside, and I was able to move around. I entered the Mausoleum and can freely leave the Mausoleum, but I suspect entering a building will result in my character being unable to leave.

I've just come back from a hiatus, and my character Mick was resting in Grey's Saloon before I left and I'm trying to move her out of it and I can't. When I click to exit, she's teleported to an adjacent square by the exit, but still inside the building. I need help getting her out of it. I've had this issue before (at a different building) but since it happened shortly after I moved to a city with slower internet, I thought the issue was on my end. I asked my partner to log into her from a different computer and she was able to move her out for me. This time, I'm reporting it and am needing assistance!

I've tried logging out and logging back in, and I've tried deleting my cookies and all other data, but nothing has worked.

Thanks so much!

I know you wrote you just deleted a separate thread for this so you could put it with the rest of the Satellite bugs (for dev ref = http://www.mooncalfstudios.com/pathofth ... =4&t=18342 ) but as it's an urgent issue and you need help asap I'm moving to back to a thread of its own.

Since it is just happening to one character and not the others, (and I'm guessing it's safe to presume you are using the same connection, device and browser/app for all of them?) I am wondering if there was any difference between the ways that Mick was created to begin with vs the others?

[Mick]

Thanks so much for that!

And, the main difference (and probably the only difference, because I do use the same device/connection for all of my characters) is that Mick is a remade character. I first created her... many years ago, and then deleted her when I took a hiatus from the game. I remade her using the exact same name, under the same sire, because the name was still available. However, I remade her around the same time that I created my other characters, in 2017. So maybe her name having been previously used has anything to do with it?

[Alexandrea]

I don't know, it seems unlikely but I don't do code so... maybe? But I do know that all the details and info you can give the dev dudes, the more easily they can pinpoint where the trouble is. So thank you for the extra details, all the deets ya got to give are appreciated! <3

[Mooncalf]

Hey. I've checked out Grey`s Saloon and I don't run into the same issue, so it's hard to say what's causing it. Am I right in assuming it's doing the same to you when you try to leave many areas? I know it's a tricky one to test, as it means being summoned out a lot. Has it happened in any other places?

I suspect it's to do with some recent updates to the doors code, but I can't work out why it's not doing the same thing to me. Is it doing it to anyone else trying to leave the Saloon? The fact that your friend was able to move her out without an issue makes me wonder if it's some cookie issue, or something left over on your computer from when you were playing before.

[Mick]

I thought it might be a cookie/data issue too, so I cleared everything, restarted my browser, and tried to get her out after that but that didn't work, either. So I'm not sure. I can coordinate with my friend and see when she can help me test it? I'll try other buildings and not just the saloon.

[Alexandrea]

I'd be happy to help you test areas by using summon ally, you can always remove Alex from your Mick's allies list after the bug is fixed. PM me what times you can be around tomorrow if you like, and we can coordinate.

[Mooncalf]

It could your some bug to do with character settings, somehow. Are your preferences generally the same as your other characters? For example, displaying NPCs and humans and so on?

I can't see anything weird on your database entry. The only other thing I can think is that it could be an invitations issue. What I've done is I've temporarily removed Mick's invitations into abodes. Let me know if that fixes anything, though honestly I don't know that it will.

[Mick]

All of my preferences are generally the same, yes! That is, the graphics options are set for everyone, display grid coordinations, NPCs, all of that. Nothing is different for all of my characters. I'll post updates later today once all of my characters have energy. I'll do tests across the board and see if any of them get hung up in a building somewhere.

[Mooncalf]

The part that's really confusing me is that it worked find when your friend logged in as Mick, but you've tried clearing your cookies etc. That is super mystifying to me.