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still locked out of archive forum [B]

Posted: 07 Aug 2019, 16:55
by Odin
I went to log into the Archive forum, and it said I entered an incorrect password (paraphrasing). I reset the password, and it works for the Game and the Forum, but when I go to log into Archives again it will not work.

I've tried 3 times. How can I log into the Archives? I am clicking on the password reset button after I click on the Archives link, then tested it again (password reset) after clicking on the main forum, and then again while in the game.

When I reset the password, it works for the main forum and game, but not the archives.

Re: Password reset doesn't seem to work on Archive forum

Posted: 07 Aug 2019, 20:14
by Alexandrea
You changed it at this forum or on the grid, not at the archive forum it's self... correct?

David might have to reset it but it's possible that the archive forum might still be wanting an older password, from before the last time you changed it. (if that makes any sense...)

Re: Password reset doesn't seem to work on Archive forum

Posted: 08 Aug 2019, 02:43
by Odin
I clicked reset on this forum, on the game and on the archive forum. Doesn't work for me on the archive forum.

Re: Password reset doesn't seem to work on Archive forum

Posted: 10 Aug 2019, 19:20
by Alexandrea
so went to test this and right away I saw an issue... if you just use the log in at the top right of the page it's not liking anything I use in there with any character. But when I went to the full page log in
http://www.mooncalfstudios.com/pathofth ... mode=login

it worked just fine.

So I went back to the quick log-in, and tried again and it worked that time.

Rinse, lather, repeat... each time I tried one of my charries, it was the same story.

I haven't tried to re-set any passwords yet, I'll want to be at home when I try that rather than on the run somewhere.

Re: Password reset doesn't seem to work on Archive forum

Posted: 11 Aug 2019, 19:18
by Alexandrea
unrelated (?) issue found
charries created after the creation of the archives don't have any way of logging in.

Re: Password reset doesn't seem to work on Archive forum

Posted: 27 Oct 2019, 22:13
by Odin
Thank you for providing that link, but it still doesn't work.

I still cannot log into Archives. You would think it would be the same password as the main board (which doesn't work), so I clicked on the reset password link within the archives section login and reset it. I was able to log into main forum and game, but not into archives.

When I go to login at archives (even using your recommended link), I get this message:
You exceeded the maximum allowed number of login attempts. In addition to your username and password you now also have to solve the CAPTCHA below.

It doesn't matter how many times I put in the captcha, it doesn't work, and just keeps refreshing to the same screen. I even tried going to the game account page, and linking Odin to the account as a linked character just to see if it worked. It did not.

Re: Password reset doesn't seem to work on Archive forum

Posted: 27 Oct 2019, 22:33
by Alexandrea
I'm sorry, that really sucks. And I can't recreate this issue. :(

I'm gonna edit the title so it says you can not get in at all and mark it a b.

Re: still locked out of archive forum [B]

Posted: 28 Oct 2019, 02:21
by Alexandrea
update

Odin sent me their password and I tried logging into the archive forum as them... and had the exact same experience that they have been having.


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Re: still locked out of archive forum [B]

Posted: 15 Dec 2019, 19:31
by Odin
Thank you for testing that. To pinpoint the problem, I want to find out if this is only an issue with my login information, or has anyone else had problems accessing the archives?

Re: still locked out of archive forum [B]

Posted: 16 Dec 2019, 18:13
by Mooncalf
Odin doesn't appear to even exist on the archives forum. Is that an error? I could try copying your account from here over to the archives forum. Actually I'll do that now, so let me know if it worked.