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Re: Error messages when sending private messages [c]
Posted: 28 Feb 2020, 13:00
by Mooncalf
I've disabled random rolls on the posting script which I feel could be accounting for the PM error issue. This does mean that there won't be any loot or ARES events for a little while, but it will help us track down the bug.
Please post here if you see the PM error again (with the report message please) and if that shows up again we know the random rolls weren't part of the problem.
Re: Error messages when sending private messages [c]
Posted: 28 Feb 2020, 19:30
by Alexandrea
2 out of 25 messages sent just now got the error
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SQL ERROR [ mysql4 ]
Unknown column 'root_level' in 'field list' [1054]
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Re: Error messages when sending private messages [c]
Posted: 04 Mar 2020, 22:25
by Mooncalf
I've reactivated the ARES and loot, but disabled PM email alerts, and by jove I think that fixed it. I'm scared to jinx it though. Give it a try?
Re: Error messages when sending private messages [c]
Posted: 05 Mar 2020, 02:14
by Alexandrea
sent ten to you to test it, they all went through but some took longer than usual to go through...
the longest delay was five full minutes but the average delay was just under a minute to a minute and a half.
but no error message! <3
I will test some more when I can
Re: Error messages when sending private messages [c]
Posted: 05 Mar 2020, 11:20
by Mooncalf
A delay as in the screen was loading that whole time?
Re: Error messages when sending private messages [c]
Posted: 05 Mar 2020, 21:06
by Alexandrea
yessir, and I'll get a screenie if it takes that long again. I plan to test some more when time allows.
Re: Error messages when sending private messages [c]
Posted: 07 Mar 2020, 18:35
by Alexandrea
just did ten more and ZERO delay or issues!
Re: Error messages when sending private messages [c]
Posted: 12 Mar 2020, 12:51
by Mooncalf
Okay we found the culprit. In game alerts from PMs. I'll look more closely into this and see what I can do. Worst comes to worst, we could leave that deactivated for now.
ETA: I've made a small change on the offending file. If this fixes it then great. If not, I might leave the in game alerts for forum PMs off for a while, as there's more pressing things to tackle right now.
Re: Error messages when sending private messages [c]
Posted: 22 Apr 2020, 01:24
by Alexandrea
it's back
(same error message)
Re: Error messages when sending private messages [c]
Posted: 17 Jun 2020, 23:56
by Alexandrea
twice in a row just now
General Error
SQL ERROR [ mysql4 ]
Unknown column 'root_level' in 'field list' [1054]
An SQL error occurred while fetching this page. Please contact the Board Administrator if this problem persists.
Please notify the board administrator or webmaster:
david@mooncalfstudios.com
Powered by phpBB® Forum Software © phpBB Group